Terms of service

Last Updated: October 15, 2026

1. Introduction and Scope

Welcome to Sarilisneth. These Terms of Service govern your access to and use of https://sarilisneth.com and purchases made through our website.

By using our website or placing an order, you agree to these Terms, subject to applicable law. Please review these Terms and our related website policies before making a purchase.

These Terms should be read together with our Shipping Policy, Order Cancellation Policy, Returns and Refunds Policy, and Privacy Policy. Those policies provide additional information about specific aspects of your shopping experience.

If you have questions about these Terms or need assistance with an order, please contact our customer service team using the information provided at the end of this document.

2. Website Use and Responsibilities

2.1 Accurate Information

When using our website or placing an order, please provide accurate, complete, and current information, including your contact details and delivery address.

Review your order details carefully before completing your purchase. If you discover an error, contact our customer service team as soon as possible.

2.2 User Accounts

If account registration features are available, you are responsible for maintaining accurate account information and taking reasonable steps to protect your login credentials.

If you suspect unauthorized access to your account, please contact customer service promptly. Account-related requests and access restrictions will be handled in accordance with our website procedures and applicable law.

2.3 Acceptable Use

You may use our website only for lawful purposes. You must not knowingly misuse the website, interfere with its normal operation, attempt unauthorized access, submit fraudulent orders, or infringe the rights of others.

We may take reasonable measures to address suspected fraud, security concerns, unauthorized activity, or other misuse, subject to applicable law.

2.4 Website Availability and Information

We make reasonable efforts to maintain our website and present information accurately. However, the website may occasionally experience interruptions, maintenance, technical issues, or errors.

We do not guarantee uninterrupted website availability or that all information will always be free from error. We will address material issues as reasonably appropriate.

Nothing in these Terms excludes any responsibility or consumer right that cannot lawfully be excluded.

3. Products, Availability, and Pricing

3.1 Product Information

We make reasonable efforts to describe and display our products accurately, including relevant images, dimensions, materials, colors, and specifications.

Actual product appearance may vary slightly because of screen settings, lighting, photography, or manufacturing variations. Such variations do not excuse material inaccuracies in product descriptions or affect any rights you may have under applicable law.

Please review product descriptions and specifications carefully before ordering, particularly when dimensions, color, materials, or intended use are important to your purchase.

3.2 Product Availability

Product availability may change, and an item displayed on our website may become unavailable before an order can be fulfilled.

If a product becomes unavailable after you place an order, we will review the situation and address it in accordance with applicable law and the circumstances of the transaction.

We do not guarantee that every product displayed on the website will remain available at all times.

3.3 Pricing, Taxes, and Errors

Product prices and applicable charges are displayed through our website and checkout process. Please review the final order summary before completing your purchase.

We make reasonable efforts to maintain accurate prices and product information. If we identify a material pricing or listing error, we will review the issue and handle any affected order in accordance with applicable law.

These Terms do not give us an unrestricted right to change a confirmed purchase price or impose undisclosed charges after purchase.

Applicable taxes and other charges will be presented during checkout or otherwise handled as required by applicable law.

4. Orders and Payments

4.1 Placing an Order

Before submitting an order, please review your selected products, quantities, prices, delivery details, and other order information.

After placing an order, review any on-screen confirmation or email communication you receive. If you notice an error, contact customer service as soon as possible.

An order acknowledgment confirms receipt of the submitted information but does not necessarily determine when a purchase becomes accepted. Order acceptance will depend on the actual checkout process and applicable law.

4.2 Payment

Payment must be made using the payment methods available at checkout. The applicable payment terms and charges presented before you complete your purchase will apply, subject to applicable law.

Payment authorization, collection, and settlement may depend on the selected payment method and payment provider. An authorization does not necessarily mean that payment has been fully collected.

We offer only the payment methods displayed through our website at the time of purchase.

4.3 Order Issues

An order may require additional review if there is a payment issue, a material listing error, suspected fraud, or another legitimate fulfillment concern.

If an issue affects your order, we may contact you for clarification or take another appropriate action consistent with applicable law and the circumstances of the transaction.

We do not claim an unrestricted right to cancel orders or change their terms without regard to applicable consumer protections.

5. Shipping and Delivery

We currently offer shipping within the United States, subject to the shipping terms displayed on our website.

Our shipping terms are as follows:

• Order processing generally takes 1–3 business days.

• Estimated transit time is generally 7–10 business days after processing and handoff to the carrier.

• Shipping costs $7.90 for orders below $72.48.

• Orders of $72.48 or more qualify for free shipping.

• Shipping carriers may include DHL and UPS, depending on the shipment.

• Tracking information will be sent by email when the shipment has shipped and valid tracking information is available.

These estimates are not guaranteed delivery dates. Actual delivery may vary because of carrier operations, weather, address-related issues, or other circumstances outside our reasonable control.

For complete information about shipping charges, processing times, delivery estimates, tracking, and delivery-related issues, please refer to the Shipping Policy available on our website.

6. Order Cancellation

If you wish to cancel an order, please contact our customer service team as soon as possible by email or phone.

Orders that have not shipped may be eligible for cancellation, subject to verification of the current order and fulfillment status. Submitting a request does not automatically mean the cancellation has been approved.

Once an order has shipped, it cannot be canceled through our order cancellation process. If you no longer wish to keep an item after shipment, please wait for delivery and consult our Returns and Refunds Policy.

If a cancellation is approved after payment has been collected, we will arrange a refund to the original payment method, subject to the applicable payment provider's procedures. The time required for the funds to appear in your account may vary.

When requesting cancellation, please provide your order number, the name used to place the order, relevant order confirmation information if available, and a brief explanation of your request. Do not send your full payment card number or account password.

For complete cancellation eligibility requirements and procedures, please refer to the Order Cancellation Policy available on our website.

7. Returns and Refunds

Returns and refunds are governed by our Returns and Refunds Policy and applicable law.

Our voluntary commercial return policy provides a 30-day return window, subject to the eligibility requirements, conditions, and procedures described in that policy.

The detailed policy explains return eligibility, return shipping arrangements, applicable exceptions, and refund procedures. Please review it before sending an item back.

If an item arrives damaged, is incorrect, or may otherwise qualify for a return or refund, please follow the instructions in our Returns and Refunds Policy and contact customer service as appropriate.

Order cancellation and product returns are separate processes. An order that has already shipped cannot be canceled through the cancellation process. Customers wishing to return an item should follow the applicable return procedure.

Any statutory withdrawal or other consumer rights that apply to a transaction will be respected in accordance with the relevant law. The existence and scope of such rights depend on the customer's location, the transaction, the product, and other applicable circumstances.

For complete return eligibility requirements, return procedures, and refund information, please refer to the Returns and Refunds Policy available on our website.

8. Privacy and Data Protection

We may collect and use personal information as necessary to operate our website, process orders, communicate with customers, provide customer support, and carry out other activities described in our privacy practices.

Depending on how you use the website, this information may include contact details, delivery information, order and transaction details, customer service communications, and technical information associated with website use.

We may share relevant information with service providers and other parties where necessary for payment processing, order fulfillment, website operations, customer support, legal compliance, or other purposes disclosed in our Privacy Policy and permitted by applicable law.

Our website may use cookies or similar technologies for website functionality and other purposes described in our privacy practices.

Depending on the laws applicable to you, you may have rights relating to your personal information. For privacy-related questions or requests, please contact us using the contact details below.

Our collection, use, and handling of personal information are governed by applicable law and our Privacy Policy. Nothing in these Terms is intended to waive privacy rights that cannot lawfully be waived.

For further information, please refer to the Privacy Policy available on our website.

9. Intellectual Property and Website Content

Website content, including text, product descriptions, photographs, graphics, design elements, and other materials, may be protected by intellectual property laws.

You may use our website content for personal and lawful shopping purposes. Unless permitted by law or authorized by the relevant rights holder, you must not reproduce, distribute, modify, publicly display, or commercially exploit website content without appropriate permission.

Product images and other materials may belong to Sarilisneth or third parties. Nothing in these Terms transfers ownership of those materials or grants intellectual property rights beyond the use permitted by law.

If you believe that material on our website infringes your rights, please contact us with sufficient information to identify the material and explain your concern.

10. Third-Party Services and Links

Our website may use third-party services to support functions such as payment processing, shipping, analytics, or other website operations, where applicable.

Third-party services may be governed by their own terms and privacy practices. Links to external websites may also direct you to websites operated independently of Sarilisneth.

We do not represent that we control all third-party websites, content, or practices. Your use of third-party services may be subject to additional terms presented by the relevant provider.

Nothing in this section limits rights or responsibilities that apply under applicable law.

11. Disclaimers and Limitation of Liability

We make reasonable efforts to provide accurate product information and maintain our website. However, the website may experience interruptions, technical issues, or errors.

To the extent permitted by applicable law, we are not responsible for delays or failures caused by circumstances beyond our reasonable control, such as severe weather, carrier disruptions, or interruptions to third-party services.

Any disclaimer or limitation of liability in these Terms applies only to the extent permitted by applicable law. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, or removes any mandatory consumer rights, guarantees, or remedies.

12. Governing Law and Disputes

If you have a question, concern, or complaint about our website or an order, we encourage you to contact customer service so we can review the matter and discuss possible next steps.

Disputes relating to the website, these Terms, or a purchase will be handled in accordance with applicable law. Mandatory consumer protections and other legal requirements remain in effect.

These Terms do not establish mandatory arbitration, waive class-action rights, or designate an exclusive court or governing law for every dispute. Any specific governing-law or dispute-resolution provision must be appropriate to the business circumstances and applicable legal requirements.

13. Changes to These Terms

We may update these Terms when necessary to reflect changes to our website, business practices, or applicable legal requirements.

When we publish a revised version, we will update the last-updated date. Where notice or consent is required by law, we will follow the applicable requirements.

Changes will not automatically apply retroactively to completed transactions where doing so would conflict with applicable law or the rights applicable to those transactions.

We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, it will be addressed to the extent required by applicable law. The remaining provisions will continue to apply to the extent that they remain valid and enforceable.

Nothing in this section restricts any rights or remedies that cannot legally be limited.

15. Contact Us

If you have questions about these Terms, our website, or an order, please contact us using the information below.

Website: https://sarilisneth.com

Email: assist@sarilisneth.com

Phone: +1 (407) 695-2537

Business Address:

110 Pinecrest Dr
Sanford, FL 32773
United States

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Central Time