Refund policy

Last Updated: October 15, 2026

This Privacy Policy describes how Sarilisneth collects, uses, discloses, stores, and protects personal information when you visit https://sarilisneth.com, browse our products, place an order, contact customer support, or otherwise interact with our website and services.

We are committed to handling personal information responsibly, explaining our privacy practices clearly, and respecting the rights available to individuals under applicable privacy laws.

Our website currently states that shipping is available within the United States. The information in this policy is intended to describe our privacy practices accurately and must be read in conjunction with our actual website functionality, service providers, and business operations.

1. Information We Collect

We collect personal information that you provide directly, information generated when you use our website, and information received from service providers involved in our business operations.

The information collected depends on your interactions with our website and the services you use.

1.1 Personal Information You Provide

When you place an order, contact us, or communicate with our customer support team, you may provide the following information:

  • Contact information, including your name, email address, and telephone number.

  • Billing and shipping information, including your billing address and delivery address.

  • Order information, including the products purchased, order number, transaction status, delivery details, and return or refund requests.

  • Customer support information, including the contents of messages, questions, complaints, and other communications.

  • Account information, such as account credentials and preferences, if account registration is available on our website.

Payment information is processed according to the payment methods and checkout services available at the time of purchase. Payment service providers may collect and process payment card details or other financial information. The information we receive directly depends on the payment configuration and the services used.

Please provide only information that is necessary for the relevant transaction or request.

1.2 Information Collected Automatically

When you access our website, certain technical information may be collected automatically, depending on our website configuration and the technologies in use. This information may include your IP address, browser type, device information, operating system, pages visited, referring pages, access times, and technical or security logs.

We may use this information to maintain website functionality, diagnose technical issues, protect our website, and understand website performance where applicable.

1.3 Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain essential website functions, remember preferences, analyze website performance, or support advertising activities.

The information collected through these technologies depends on which tools are implemented and how they are configured. Please refer to the Cookies and Similar Technologies section of this policy for further information.

1.4 Information from Third Parties

We may receive relevant information from payment processors, shipping providers, website service providers, and other third parties involved in processing transactions or providing services.

Depending on the services used, this information may include payment confirmation, delivery updates, transaction verification results, or technical information needed to maintain website functionality and security.

We handle third-party information in accordance with applicable law and the purposes for which it is received.

2. How We Use Personal Information

We use personal information for legitimate business purposes, subject to applicable legal requirements. These purposes may include:

  • Processing orders, arranging shipments, and providing order updates.

  • Processing payments, cancellations, returns, and refunds.

  • Responding to customer questions and resolving complaints.

  • Managing customer accounts, if available.

  • Operating, maintaining, and improving website functionality.

  • Detecting fraud, preventing unauthorized transactions, and protecting website security.

  • Measuring website performance and shopping activity where appropriate analytics tools are used.

  • Sending marketing communications or measuring advertising performance where such activities are conducted and permitted by law.

  • Maintaining business records and complying with applicable legal obligations.

  • Establishing, exercising, or defending legal claims.

We do not use personal information for purposes unrelated to the original collection unless permitted by applicable law or supported by any additional notice or consent required.

3. Cookies and Similar Technologies

Cookies and similar technologies may be used to support website functionality, remember preferences, analyze performance, or facilitate advertising activities.

The specific technologies used on our website depend on our actual configuration and the services we implement.

3.1 Essential Cookies

Essential cookies may be used to support necessary website functions, including maintaining shopping cart contents, preserving checkout sessions, remembering necessary settings, and protecting website security.

Where applicable law permits an exemption for technologies strictly necessary to provide a service requested by the user, those technologies may operate without additional consent.

3.2 Functional Cookies

Functional cookies may remember selected preferences or settings to improve your browsing experience. Depending on their purpose and applicable law, these technologies may require consent before activation.

3.3 Analytics Cookies

Analytics technologies may help us understand website traffic, page performance, visitor interactions, and general shopping patterns.

Where required by law, non-essential analytics technologies will not be activated until the required consent has been obtained.

3.4 Advertising Cookies

Advertising cookies, pixels, or similar technologies may be used to measure advertising effectiveness, support personalized advertising, or understand interactions with advertisements.

These technologies may involve third-party service providers and may be subject to additional consent or opt-out requirements under applicable privacy laws.

3.5 Managing Cookie Preferences

You can manage or delete cookies through your browser settings. Depending on our website configuration, a cookie preference tool may also be available to review or change your choices.

Blocking certain cookies may affect shopping cart, checkout, or other website functions. Where applicable law requires consent for non-essential technologies, we will respect the relevant consent requirements.

4. Cookie Consent and Withdrawal

Where applicable law requires consent before activating non-essential cookies or similar technologies, we will request consent before the relevant processing begins.

Consent will be requested in a manner appropriate to the applicable legal requirements. Where a consent management tool is available, it may allow you to review cookie categories, select your preferences, and withdraw previously granted consent.

You may withdraw consent through the available consent controls where applicable. Withdrawal does not affect the lawfulness of processing conducted before consent was withdrawn.

Technologies that are strictly necessary for a service you request may continue to operate where permitted by law.

The availability and operation of specific cookie banners and preference controls depend on the features implemented on our website.

5. How We Share Personal Information

We may disclose personal information when necessary to provide our services, fulfill your requests, maintain business operations, protect our rights, or comply with applicable law.

Depending on the services used, recipients may include the following categories.

5.1 Payment Service Providers

Payment processors may receive transaction and payment-related information to process purchases, verify payments, manage refunds, and detect potentially fraudulent transactions.

5.2 Shipping and Fulfillment Providers

Shipping carriers and fulfillment providers may receive your name, shipping address, contact details, and relevant order information to deliver your purchases and provide delivery updates.

5.3 Website Hosting and Technology Providers

Website hosting, maintenance, security, and other technology providers may process personal information as necessary to operate, maintain, troubleshoot, or protect our website.

5.4 Analytics and Advertising Providers

Where analytics or advertising services are used, the relevant providers may receive technical information, device identifiers, browsing events, or other information required to perform their services.

Such processing is subject to applicable legal requirements, including consent and opt-out obligations where relevant.

5.5 Professional Advisers and Public Authorities

We may disclose relevant information to legal advisers, accountants, auditors, insurers, regulators, law enforcement agencies, or other authorities when required by law or reasonably necessary to protect our rights, investigate suspected unlawful activity, or establish, exercise, or defend legal claims.

5.6 Business Transfers

If our business undergoes a merger, acquisition, restructuring, or transfer of assets, personal information may be disclosed or transferred as permitted by applicable law and subject to relevant privacy protections.

5.7 Sale, Sharing, and Targeted Advertising

Certain disclosures to advertising or technology providers may qualify as a sale, sharing, or processing for targeted advertising under applicable privacy laws, even if no direct monetary payment is exchanged for the information.

Whether a particular activity falls within these definitions depends on the actual processing arrangements and applicable legal requirements.

We will provide required notices and appropriate opt-out mechanisms where applicable. Our practices should not be interpreted as a blanket statement that personal information is never sold or shared.

5.8 Other Disclosures

We may disclose personal information when you direct us to do so, when you have provided consent where required, or when another lawful basis permits the disclosure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with applicable legal obligations, resolve disputes, maintain appropriate business records, and protect our legitimate interests.

Retention periods depend on the type of information, the purpose of processing, operational requirements, and applicable law.

Order and transaction records may be retained for order management, accounting, tax compliance, customer service, fraud prevention, and dispute resolution.

Customer support communications may be retained as necessary to address inquiries, manage complaints, and maintain relevant service records.

Account information, if applicable, may be retained while an account is active and for an appropriate period afterward where necessary for legal or operational purposes.

Cookies, analytics records, and technical logs may have different retention periods depending on the technology and service provider involved.

When personal information is no longer necessary, we will take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law and our retention practices.

Deleting cookies or withdrawing cookie consent does not necessarily delete order records or other information that we may lawfully retain.

7. Data Security

We use reasonable technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.

The safeguards used depend on the nature of the information, the risks involved, and the systems through which the information is processed.

No electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.

If a personal data breach occurs, we will assess and respond to the incident in accordance with applicable legal requirements, including any required notifications to affected individuals or relevant authorities.

8. Your Privacy Rights

Depending on your location, applicable privacy laws, and our processing activities, you may have rights concerning your personal information.

These rights may be subject to identity verification, legal exceptions, and other conditions established by applicable law.

8.1 Access and Right to Know

You may have the right to request information about the personal information we collect, use, or disclose about you and to obtain a copy where required by law.

8.2 Correction

You may have the right to request correction of inaccurate personal information, subject to applicable legal requirements.

8.3 Deletion

You may have the right to request deletion of personal information. We may retain certain information where permitted or required by law, including information needed for legal compliance, transaction records, security, or the defense of legal claims.

8.4 Data Portability

Where applicable law provides this right, you may request certain personal information in a portable format or request its transfer to another organization when the relevant conditions are satisfied.

8.5 Opt-Out Rights

Depending on applicable law and our actual processing activities, you may have the right to opt out of the sale or sharing of personal information, targeted advertising, or certain profiling activities that produce legal or similarly significant effects.

Where these rights apply, we will provide an appropriate method for submitting and processing your request.

8.6 Withdrawal of Consent

Where we rely on consent as the legal basis for processing, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.

8.7 Appeals

Where applicable law provides a right to appeal a decision concerning a privacy request, you may follow the instructions in our response or contact us using the information provided below.

8.8 Complaints

Where applicable law provides this right, you may submit a complaint to the relevant data protection or privacy regulator.

Individuals whose information is subject to the GDPR may have the right to lodge a complaint with a competent supervisory authority, subject to the applicable legal requirements.

8.9 Submitting a Privacy Request

To submit a privacy request, contact us at assist@sarilisneth.com. Please describe your request and the personal information or processing activity concerned.

We may need to verify your identity or confirm your authority to act on another person's behalf before processing a request. Verification will be proportionate to the request and the sensitivity of the information involved.

We will respond within the time limits required by applicable law. If we are permitted to extend the response period, deny a request, or limit the requested action, we will provide the relevant explanation and information about available appeal rights where required.

We will not unlawfully discriminate against individuals for exercising privacy rights protected by applicable law.

9. U.S. Privacy Laws

We handle personal information in accordance with applicable U.S. federal and state privacy requirements.

The laws applicable to our business depend on factors such as our business activities, the nature and volume of information processed, and the relevant statutory requirements.

9.1 California Privacy Rights

The California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA), provides qualifying California residents with certain privacy rights, subject to statutory conditions and exceptions.

Where the CCPA applies, these rights may include the right to know about certain collection, use, and disclosure practices; request access to personal information; request correction or deletion; receive certain information in a portable format; and opt out of the sale or sharing of personal information as defined by the law.

Eligible individuals may also have rights relating to sensitive personal information and protection against unlawful discrimination for exercising their privacy rights.

The rights available in a particular case depend on the law's applicability and the circumstances of the processing.

9.2 Other State Privacy Laws

Other U.S. states have enacted privacy laws that may provide rights to access, correct, delete, or obtain personal information and opt out of certain processing activities.

The scope of these rights, applicability thresholds, exceptions, and response requirements vary by state.

Where a state privacy law applies to our activities, we will handle relevant requests in accordance with that law.

9.3 Federal Privacy Requirements

Certain federal privacy laws may apply to specific types of information or business activities. We will comply with applicable requirements based on the information involved and the nature of our activities.

9.4 Privacy Opt-Out Requests

Where required by applicable law, we will provide appropriate methods for exercising opt-out rights relating to the sale or sharing of personal information, targeted advertising, or other covered processing activities.

Depending on the applicable requirements and our actual practices, these methods may include website controls, requests submitted by email, or recognition of qualifying opt-out preference signals.

We will provide and honor the mechanisms required by law where applicable.

10. GDPR and Legal Bases for Processing

The General Data Protection Regulation (GDPR) applies only where its territorial and material requirements are met. The fact that our stated shipping coverage is the United States does not, by itself, conclusively determine whether the GDPR applies to any particular processing activity.

Where the GDPR applies, we will process personal information on an appropriate legal basis.

10.1 Consent

We may rely on consent where an individual has provided valid consent for a specific processing activity and consent is an appropriate legal basis.

Where required, we will obtain consent before activating non-essential cookies or similar technologies. Consent may be withdrawn at any time, without affecting the lawfulness of processing conducted before withdrawal.

10.2 Contractual Necessity

We may process personal information when necessary to take steps at your request before entering into a contract or to perform a contract with you.

This may include processing orders, arranging delivery, communicating about purchases, and managing returns or refunds.

10.3 Legal Obligations

We may process personal information when necessary to comply with legal obligations applicable to our business, including relevant accounting, tax, recordkeeping, and lawful disclosure requirements.

10.4 Legitimate Interests

Where permitted by the GDPR, we may process personal information when necessary for legitimate interests pursued by us or a third party, provided that those interests are not overridden by the individual's rights and freedoms.

Potential purposes may include website security, fraud prevention, technical troubleshooting, and the establishment or defense of legal claims.

We will assess legitimate interests where required and will not treat this basis as permission for all types of processing.

10.5 GDPR Rights

Where the GDPR applies and its requirements are met, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request erasure of personal information.

  • Request restriction of certain processing.

  • Receive certain information in a structured, commonly used, machine-readable format and, where applicable, request its transfer to another controller.

  • Object to certain processing based on legitimate interests.

  • Object to processing for direct marketing.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with a competent supervisory authority.

These rights are subject to legal conditions and exceptions. For example, erasure is not an unconditional right to delete every record, and data portability does not apply to every processing activity.

Where required, we will provide information about the legal basis for processing and safeguards for relevant international transfers.

10.6 Controller and Representative Information

The identity and contact details of the data controller, and any representative or data protection officer required by applicable law, must be determined based on our actual business structure and legal obligations.

Where an appointment or disclosure is legally required, the relevant details must be provided in accordance with applicable law.

11. International Data Transfers

Personal information may be processed in countries other than the country in which it was collected, depending on the service providers, technical infrastructure, and business arrangements we use.

The locations where personal information is stored or accessed depend on our actual systems and service providers. We do not represent that all information is stored exclusively in the United States or that international transfers never occur.

Where applicable law restricts international transfers, we will use a legally permitted transfer mechanism and implement any additional safeguards required.

For transfers subject to the GDPR, these mechanisms may include an applicable adequacy decision, appropriate safeguards such as standard contractual clauses, or another permitted legal mechanism.

Where required, we will address relevant transfer assessments and supplementary safeguards in accordance with applicable law.

12. Children's Privacy

Our website is intended for individuals who are legally able to use the relevant shopping services under applicable law.

We do not knowingly collect children's personal information in circumstances that violate applicable privacy laws. Requirements concerning children's information depend on the individual's age, the nature of the service, and the applicable legal framework.

We do not represent that a particular age-verification system is in place unless it has actually been implemented.

If you believe that a child has provided personal information to us in circumstances that raise a privacy concern, please contact assist@sarilisneth.com. We will review the concern and take appropriate action in accordance with applicable law.

13. Third-Party Websites and Services

Our website may contain links to third-party websites or provide access to third-party services.

Those websites and services may maintain their own privacy policies and data handling practices. We encourage you to review their privacy information before providing personal information directly to them.

This policy governs our handling of personal information and does not automatically govern information that third parties process independently under their own responsibility.

The third-party services available through our website may change over time.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website functionality, data processing practices, or applicable legal requirements.

When we update this policy, we will revise the Last Updated date shown at the beginning.

Where required by law, or where the nature of a change makes additional notice appropriate, we will take reasonable steps to inform affected individuals.

If a change requires new consent, we will obtain that consent before conducting the relevant processing where required by applicable law.

The revised policy will apply from its stated effective date, subject to any additional legal requirements.

15. Contact Us

If you have questions about this Privacy Policy, our handling of personal information, or a privacy rights request, please contact us using the details below.

Email: assist@sarilisneth.com

Phone: +1 (407) 695-2537

Address: 110 Pinecrest Dr, Sanford, FL 32773, United States

Business Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time, subject to confirmation of our actual business hours and time zone.

If applicable law requires additional contact information, such as the details of a designated data protection officer or an appointed representative, we will provide that information as required.